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A Note to our valued guests

5/1/22

Each and every day, we work hard to deliver an exceptional experience. For us, this includes both increasing your stoke and helping to safeguard your health. We'd like to communicate the additional precautionary measures we are currently taking.

Local Requirements
    • On February 15th, 2022, the California Department of Public Health's mandate for universal masking indoors, regardless of vaccination status, ended. 
    • To protect our employees and ensure appropriate levels of staffing, we will continue to request that guests wear masks while in our Lobby. 
    • Recent updates from the City of Carlsbad may be found here. San Diego County's latest Public Health Order may be found here

Hotel Efforts

    • We have enhanced the techniques used to clean each guest room following a stay. We are paying particular attention to 'high-touch' areas including key cards, door handles, locks and latches, light switches, desk surfaces, telephones, remote controls, and bathroom fixture handles. 
    • Unfortunately, due to limited capacities to accommodate social distancing, we will not be able to provide early use of our pool before your check-in or late use after your check-out. There is public beach access (via stairs) next to the hotel. Please plan your travel accordingly. 
    • In keeping with the latest industry recommendations, your room will be cleaned prior to your arrival as noted above and we will not disturb your room during your stay. Should you need supplies during your stay, we are happy to drop off a care basket at your door with whatever you may need. 
    • When you check-out of your room, please take extra care to ensure you have left nothing behind and leave your sliding doors and windows open to help air out the room. 
    • We have heightened sanitizing with an FDA approved anti-viral chemical, paying aggressive attention to public spaces, such as the Lobby.
    • We will actively manage the flow of traffic within our Lobby to ensure appropriate physical distancing between guests and staff. This may require you to momentarily wait for assistance in a special designated area until we're able to safely provide service for you.
    • A dedicated member of our 'clean team' will be moving through the property regularly to sanitize door handles, handrails, and other 'high-touch' public areas. 
    • If either our employee or their immediate family is not feeling well, we ask that they stay home to focus on recovery and limit the potential spread to others.
    • Our staff has received instruction on proper handwashing technique in accordance with the CDC, including the use of soap/hand sanitizer at all times.

We share these measures with you as reassurance that we take these matters seriously and are committed to creating safe, healthy spaces. 

We thank you for your continued support and loyalty to our little family-owned boutique on the sand. 

Beach Terrace Management