Hospitality Experts
Meet the Authors
Kent Zittlau
GENERAL MANAGER
With more than three decades of hospitality experience, Kent provides strategic leadership and operational oversight for Beach Terrace. Having spent much of his career in the San Diego and Carlsbad markets, he brings extensive local knowledge and a deep understanding of what creates exceptional guest experiences. Kent is passionate about fostering a strong team culture, maintaining the highest standards of service, and ensuring every aspect of the guest experience reflects the welcoming spirit of Beach Terrace.
Carl Manlantao
HOTEL OPERATIONS MANAGER
Carl brings extensive hospitality experience to Beach Terrace, with a strong background in the Carlsbad, Oceanside, and North San Diego County markets. As Hotel Operations Manager, he oversees the Front Desk and Guest Services teams, ensuring every guest enjoys an exceptional stay. Passionate about personalized service, Carl focuses on creating memorable experiences and thoughtful touches that make guests feel truly welcomed.
Renier Milan
VICE PRESIDENT OF HOTELS, TOBO INVESTMENTS
With more than 35 years of hospitality experience, including over two decades in the greater San Diego market, Renier provides strategic leadership for TOBO Investments' portfolio of hotels, which includes Beach Terrace. Known for his entrepreneurial mindset and guest-focused approach, he is passionate about building high-performing teams, driving operational excellence, and cultivating customer-centered cultures. Renier's keen eye for detail, design, and asset stewardship helps ensure each property delivers memorable guest experiences while maintaining its unique character and long-term value.
Kelsey Prince Rocha
AREA DIRECTOR OF MARKETING
With more than 13 years of marketing experience, Kelsey oversees marketing strategy for a portfolio of hospitality properties, including Beach Terrace. Her expertise spans digital marketing, social media, SEO, website management, public relations, content creation, photography, promotions, and event marketing. Having worked in both agency and in-house environments, Kelsey brings a well-rounded perspective to destination marketing and brand development. She is passionate about creating meaningful guest connections, elevating brand visibility, and showcasing the unique experiences that make each property special.